Digital River GmbH (MyCommerce / Share-It) is our seller and handles billing and payment processing.
As a corporate client, you can generally order using a purchase order. However, the fastest and easiest method to get your products is by ordering directly online.
If you need to place a purchase order please prepare your official order on company letterhead with a valid signature or company stamp and scan it to PDF. As MyCommerce Share-It will be processing your order on behalf of us, make your PO out to MyCommerce Share-It. Include the following information so we can process your order quickly:
Please include the following information:
- The product name and the product ID number (see below or follow the 'buy now' link on the product page to see it mentioned in the shopping cart)
- The number of units you wish to order
- Active Directory short domain name(s) (the output of the command echo %userdomain%)
- Your billing address and, if applicable, delivery address
- Contact name, phone number
- The e-mail address for the order confirmation and invoice and delivery
- The currency you would like to order in
- Total Price (Net 30 Terms)
- A Signature
Sales Service USA (Language: English)
element 5 - Digital River GmbH
c/o Digital River, Inc.
10380 Bren Road West
Minnetonka, MN 55343, USA
Phone: +1 952 646-5747 (for calls from outside the U.S.) or +1 800 903-4152 (for calls within the U.S.)
Fax: +1 952 646-4552
E-mail: support@us.shareit.com
Sales Service Europe (Languages: German/English/French/Italian/Spanish/Portuguese/Dutch)
element 5 - Digital River GmbH
c/o Digital River Ireland Ltd.
Unit 153
Shannon Free Zone West
Shannon Co. Clare
Ireland
Phone: +49 221 31088-20
Fax: +49 221 31088-29
E-mail: support-eng@shareit.com
Your order can be processed quickly if you include all of the required information. To submit your PO please use the 'Buy Now' link on the product page and select 'Purchase Order' as payment type (alternatively you may also e-mail all required documents to sales support). You will be asked to attach your PO document during the checkout process.
EU Value Added Tax: If your company is located in the EU and is VAT exempt then you will need to enter your VAT ID during checkout. No VAT will be charged in this case.
US Sales Tax: MyCommerce is required to collect and remit sales tax for US states where it has physical locations. If you are US sales tax exempt and it is charged, please e-mail your Certificate of Exemption form and your order ID to support@us.shareit.com with subject 'Sales Tax Refund Request'. Once your refund has been processed, the funds will post back to the payment account (e.g., credit card) used for the order within 3-5 business days, or sooner.
For your convenience here are the Product ID's for some of our products:
AutoLogoff 300532456
ActivePasswords 300609334
ProfileHelper 300670054
PasswordMailService 300778448
If you need a written quote before ordering please use this form.