WizardSoft (https://wizardsoft.nl) (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and purchase our products.
By using our Site or Products, you consent to the practices described in this Privacy Policy.
1. Merchant of Record
Payments are processed by PayPro Global, Inc. (“PayPro”), who acts as our Merchant of Record unless otherwise specified. PayPro handles payment processing, billing, invoicing, and applicable taxes.
When you make a purchase, your payment details are collected and processed directly by PayPro in accordance with their [Privacy Policy](https://docs.payproglobal.com/documents/legal/privacypolicy.pdf).
We do not store your full payment details (such as complete credit card numbers).
2. Information We Collect
Contact Information: Name, email address, and other details you provide when making a purchase or contacting us.
Account Information: Login credentials (if applicable), product license keys, subscription details.
Usage Data: IP address, browser type, operating system, referring pages, time spent on our site.
Support Communications: Messages, emails, or files you send to our support team.
3. How We Use Your Information
To deliver purchased products or services.
To provide customer support.
To send important updates, invoices, or subscription notices.
To improve our products, services, and website.
To comply with legal obligations.
4. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we process your personal information under one or more of the following legal bases:
Your consent.
The performance of a contract.
Compliance with a legal obligation.
Legitimate business interests.
5. Data Retention
We keep your personal information only for as long as necessary to provide the products/services you purchased, comply with legal requirements, or resolve disputes.
6. Sharing Your Information
We do not sell your personal information. We may share it only with:
PayPro for payment processing.
Service providers who assist in delivering our products or services.
Authorities, if required by law.
7. International Transfers
Your information may be transferred to and processed in countries outside of your country of residence. We ensure appropriate safeguards are in place as required by law.--
8. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information.
Object to or restrict certain processing.
Withdraw consent at any time.
Lodge a complaint with a supervisory authority.
To exercise these rights, contact us at: pro@wizardsoft.nl
9. Cookies
Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features may not work correctly.
10. Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the “Last updated” date.
12. Contact Us
Email: pro@wizardsoft.nl
Notice: PayPro Global, Inc. is the Merchant of Record for all orders.
WizardSoft
The Netherlands
